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We carefully pack your order so that it arrives in perfect condition.

Raw honey is sensitive to temperatures. Maine Mousse (our creamed honey) may melt if it is stored above 70 degrees. If it arrives and is a bit runny, stir it and place it in the refrigerator for a day and it will firm back up to it's delicious moussey-ness! Likewise, our 'runny' or traditional honey may be stiff if it is too cold on its way to you. Alternatively, all raw honey will crystallize. For both issues, set it in a pan of very warm water and cover with a lid to let it come back to room temperature and its natural 'runny' consistency. You can repeat this process as often as needed with no loss of quality.